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Costly enforcement: from delinquent water bill to code violation

Chicago relies on private debt collectors to force Chicago homeowners with delinquent water bills to pay up. But before debt collectors get to work, past due water bills turn into code violations. More than 20 years ago, the city created the Department of Administrative Hearings to expedite the enforcement of those violations. Host: Araceli Gómez-Aldana; Reporter: María Inés Zamudio